🌏 Worldwide Shipping from PicksJapan.com

PicksJapan.com ships internationally to customers around the globe.

📦 Shipping & Packaging

All items are securely and thoughtfully packaged using Japan’s efficient and reliable postal services.
Unless otherwise stated, shipping fees and import duty fees are not included in the item price.

🗓️ Golden Week Shipping Notice

Please note that during Japan’s Golden Week holidays (May 2 – May 8), shipping may be slightly delayed. We appreciate your understanding and patience.

🚚 Shipping Methods

Your order will be shipped using one of the following trackable, registered methods:

• EMS (Express Mail Service): Our fastest and most reliable option. Delivery typically takes 7–10 business days to the USA and other countries.
• Registered International Small Packet (or ePacket): Best for smaller parcels under 2kg. Usually arrives in 10–15 business days.

Please note: The total time to receive your order =  processing time + shipping time. Most items are processed within 2–3 business days, though some products may require a longer handling time. Please refer to the individual product description for details.
We’ll email you a tracking number as soon as your item ships.

✈️ EMS – Fast & Secure

Choose EMS at checkout for the fastest delivery with full tracking and insurance.
Orders valued over US$150 are automatically shipped via EMS.

💼 Customs & Import Duties

Buyers are responsible for any applicable customs duties, VAT, or import processing fees in their own country..

Delivery times may vary depending on your country’s customs and postal services.

🔁 Reshipping Policy

If an item is returned to us due to an incorrect or outdated address, or because no one was available to receive it, we can reship it. However, reshipping costs are the customer’s responsibility.

Please make sure to provide your real name when placing your order (matching your mailbox or doorplate). Using a nickname may result in failed delivery. If a shipment is returned or lost due to an incorrect name or address, the recipient will be responsible for any resulting loss.

♻️ Eco-Friendly Packaging

We use recyclable materials for packaging whenever possible as part of our sustainability commitment.

📩 For questions or special shipping requests, feel free to email us at support@picksjapan.com.